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Distance Tutoring: Tech Support


Live Tech Support - Click here to work with a member of our tech support team through Zoom with one of the following:

Canvas guidance OneDrive Zoom
YouTube Video Editing (iMovie and MovieMaker) Converting documents from a Mac
Microsoft Office (Word, Excel, & PowerPoint) Hotspot rental service

Schedule a Tech Support Meeting at a later date and time with one of our tech support staff.  After you schedule an appointment, check your email for confirmation.  Review this guide to see how to join a scheduled session.

Should you have any questions or concerns about our technology support services or resources, please email ( our tech support team or call 407-582-2889.


Live Assistance

  • Monday - Friday: 8:00am - 10:00pm
  • Saturday - Sunday: 9:00am - 7:00pm

Schedule a Meeting

  • Schedule a Tech Support meeting at any time

Click here to find a specific tech support assistant or one that can speak another language using the following key (All designations in parenthesis after staff name and separated by commas).

PERT = PERT AAF = AAF A = Arabic ASL = American Sign Language B = Bengali
Bu = Burmese C =  (Haitian) Creole D = Dutch Fr = French G = Gujarati
H = Hindi I = Italian J = Japanese MA = Moroccan Arabic P = Portuguese
Pe = Persian/Farci R = Russian S = Spanish T = Telugu/Filipino  


Click here to request a free T-Mobile Hotspot from the Valencia Student Hotspot program!  This program is offering a limited quantity of T-Mobile 4G LTE Hotspots to registered students with critical need.  Students will be required to sign a Technology Agreement form and will be responsible for the device and its return to Valencia.

*Note: This project was funded under the provisions of the DLIS Florida CARES Act from the Institute of Museum and Library Services.  Florida's DLIS Florida CARES Act program is administered by the Department of State's Division of Library and Information Science.