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NSE - Interpersonal Communication: Virtual Communication & Netiquette

The following lesson explores select topics in communication. Such topics include the communication process, self-awareness, verbal and nonverbal communication, self-monitoring, and building communication skills.

Virtual Communication

As we have witnessed since March 2020, life, work, daily activities, and especially communication have shifted into a virtual space. In this section, we will cover some of the elements of virtual communication while providing resources to help enhance your interactions and engagement in a virtual environment. 

Virtual communication can be defined as interpersonal interactions, which are absent of physical interactivity between individuals. Virtual communication still involves a sender and receiver with a message being transmitted, but it also includes the use of technology - audio and video to connect and communicate with those who are not face-to-face. 

Make the Most of Your Virtual Communication


As a virtual communicator, you should follow the guidelines of netiquette. Netiquette refers to the appropriate behavior and manners used in an online environment. Common guidelines include being courteous, precise, respectful, and avoiding cyber-bullying. Netiquette also dictates that users should obey copyright laws and avoid overusing emoticons.  Ultimately, it is your responsibility to be aware of your online presence.

Citation - What does netiquette mean. (2016, Nov. 11).

Netiquette 101

How to Engage a Virtual Audience

10 Netiquette Guidelines All Students Need to Know


2. Sarcasm can (and will) backfire.

3. Don't abuse the chatbox.

4. Attempt to find your own answer (check syllabus first).

5. Always make an effort to use proper punctuation, spelling, and grammar.

6. Always use a respectful tone.

7. Submit files and assignments the "right" way.

8. Read first (before responding, submitting, etc.).

9.Think before you type.

10. Be kind and professional.

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